Privacy policy

01 Who we are

akita is developed and operated by Wcomm Gerenciamento de Sistemas Digitais Ltda, a company registered in Brazil. For the purposes of data protection law, Wcomm is the controller of the limited information described in this policy.

You can reach us at any time at support@akita-app.com.

02 What stays on your device

akita is built to work locally. There is no account to create, no login, and no database of ours holding your records. Everything you enter is stored in the app's own storage area on your phone, including:

• the medication you selected, your dose and how often you take it
• the doses you logged, with dates, times and application sites
• symptoms, intensity, mood and the notes you write
• weight, height, waist measurements, blood pressure and resting heart rate
• progress photos
• your reminder settings and language preference

We cannot see any of this. It is not transmitted to us and it is not backed up to a server of ours.

03 Progress photos

Photos you add are stored in the app's private storage area on your device. They are not saved to your camera roll, they are never uploaded, and they are not included in the PDF report. Uninstalling the app deletes them.

04 The PDF report

The report is generated on your device from the records already stored there. It is not sent to us and it is not stored anywhere online. Once it is created, you decide what to do with it using your phone's own sharing options. From that point on, whatever service you choose to share it through applies its own privacy terms.

05 Analytics

To understand how the app is used and where people run into trouble, we use PostHog, a product analytics service. Data is processed on PostHog's servers in the United States.

What PostHog receives from akita is limited to how the app is used, for example which screens are opened, whether a feature was used, and counts of actions. In its standard configuration it also collects technical information such as your IP address, device model, operating system version and app version.

No health information is ever sent to analytics. Medication names, doses, symptoms, notes, measurements, blood pressure, heart rate, weight and photos are excluded by design. Analytics events carry only anonymous identifiers, simple true or false values and counts.

You can find PostHog's own privacy information at posthog.com/privacy.

06 Subscriptions and payment

Subscriptions are sold through Apple and managed with RevenueCat, a subscription management service.

All payment is handled by Apple. We never receive or store your card number, billing address or Apple ID. RevenueCat receives an anonymous identifier generated by the app and the status of your subscription, so that the app knows whether your access is active. It does not receive your name, your email or any health information.

Apple's handling of your purchase is covered by Apple's own privacy policy. RevenueCat's is available at revenuecat.com/privacy.

07 Notifications

Dose reminders and the reminder before a free trial ends are scheduled locally by your phone. We do not operate a push notification server and we cannot send you messages. You can turn notifications off at any time in your device settings, and the app will keep working without them.

08 What we never do

• We do not sell or rent your information.
• We do not show advertising and we do not share data with advertising networks.
• We do not track you across other apps or websites.
• We do not build a health profile about you.
• We do not share your information with employers, insurers or health plans.

09 Age

akita is intended for people aged 16 or older and is not directed at children. We do not knowingly collect information from children. If you believe a child has used the app and you would like to discuss it, please write to us.

10 Deleting your data

To delete everything the app stores about your treatment, uninstall akita from your device. This is immediate and permanent, and there is no copy of it anywhere else. Because of that, we cannot restore it for you.

To request deletion of the analytics events associated with your app installation, write to support@akita-app.com. Tell us as much as you can about when and where you used the app, since analytics data is not linked to your identity and we may not be able to locate it otherwise.

Cancelling a subscription is done through your Apple account, in the subscriptions section of your device settings.

11 Your rights

Depending on where you live, data protection law may give you the right to ask what information we hold, to request a copy, to ask for correction or deletion, and to object to certain processing. This includes the Brazilian General Data Protection Law and, for people in the European Economic Area and the United Kingdom, the General Data Protection Regulation.

Because akita keeps your treatment records only on your device, most of these rights are exercised directly by you, inside the app. For anything else, write to us and we will respond.

12 International transfer

The analytics service we use processes data in the United States. If you are outside the United States, the limited technical and usage information described in section 05 is transferred there. We rely on the service provider's standard contractual safeguards for this transfer.

13 Changes to this policy

If we change how akita handles information, we will update this page and change the date at the top. When a change is significant, we will also make it visible inside the app.